Shipping Policy
SHIPPING POLICY
Last updated: 18july2026
We're transparent about timing because we'd rather you know exactly what to expect than be surprised.
Where your order ships from
Orders are fulfilled through our [overseas / domestic] fulfillment partners. This lets us keep prices fair, and it means some items take longer than next-day retail — the timelines below are honest, not best-case.
Processing time
[1–3] business days to verify payment, quality-check, and dispatch. Orders placed after [cutoff] or on weekends/holidays begin processing the next business day.
Delivery time (after processing)
| Destination | Estimated delivery |
|---|---|
| [United States] | [7–15] business days |
| [Europe] | [7–15] business days |
| [Rest of world] | [10–20] business days |
These are realistic ranges based on our carriers. Customs, weather, or peak demand can add time; if anything runs long, we proactively update you.
Costs
Free Shipping
Tracking
A tracking number is emailed at dispatch. Allow [3–5] business days for the first scan to appear before worrying — early "label created" status is normal.
Regions
We offer worldwide shipping.
Duties & taxes
International orders may incur import duties/taxes set by your country. These are the customer's responsibility and aren't collected by us.
Problems (lost, stuck, damaged)
Message support@pawtation.com with your order number. If tracking hasn't moved in [10] business days, or the item arrives damaged, we reship or refund — you don't fight for it.