Terms of service

Terms of Service

Last updated: 11/08/2026

Welcome to Pawtation. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

1. General

This website is operated by Pawtation ("we," "us," "our"). Throughout the site, these terms apply to all users, visitors, and customers. By using our site, you confirm you are at least the age of majority in your place of residence, or that you have given us consent to allow any minor dependents to use the site.

2. Products

We make every effort to display our products and their colors, descriptions, and dimensions as accurately as possible. However, we cannot guarantee that your device's display is accurate. Product images are for illustration; actual products may vary slightly. All products are subject to availability, and we reserve the right to discontinue any product at any time.

3. Pricing

All prices are listed in [EUR / your currency] and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error affects your order, we'll contact you before processing.

4. Orders

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or that violate these Terms. If we cancel an order after payment, you'll receive a full refund. You are responsible for providing accurate, current order and account information.

5. Payment

Payment is required in full at the time of purchase. We accept [list payment methods, e.g. major credit cards, PayPal, Shopify Payments]. By providing payment information, you confirm you are authorized to use the payment method.

6. Shipping & Delivery

Shipping times and costs are described in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by factors beyond our control, such as customs or carrier delays.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

8. Intellectual Property

All content on this site — including text, images, logos, and designs — is the property of Pawtation or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, copy, or use any content without our written permission.

9. Prohibited Uses

You may not use our site or products for any unlawful purpose, to violate any regulations, to infringe our intellectual property, to submit false information, or to interfere with the security of the site.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability shall not exceed the amount you paid for the product in question. Nothing in these Terms limits any rights you have under mandatory consumer protection laws.

11. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer, including any applicable rights under EU and German consumer protection law, such as the statutory right of withdrawal.

12. Changes to These Terms

We may update these Terms from time to time. The most current version will always be posted on this page with the "Last updated" date. Continued use of the site after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of [your jurisdiction], without regard to conflict of law principles. Mandatory consumer protection laws of the customer's country of residence continue to apply.

14. Contact

Questions about these Terms can be sent to:
Email: support@pawtation.com
Pawtation